Develon, the globally recognised leader in engineering, manufacturing, and marketing of compact and heavy construction equipment, formerly known as Doosan, has officially launched MY Develon, the latest iteration of its fleet management system.
This new digital platform marks a significant advancement in the company’s telematics offerings. It promises enhanced usability and new features designed to streamline equipment management for customers and distributors.
Revolutionising Equipment Management
MY Develon is an expansion of Develon’s existing Fleet Management telematics system. It’s aimed at simplifying the way customers and distributors interact with its construction equipment. This sophisticated platform is accessible via both a dedicated application and a web browser. This allows users to manage and monitor their equipment from virtually anywhere.
“With MY Develon, we are taking our fleet management capabilities to the next level,” stated a member of the MY Develon Team. “Our goal is to make it easier for customers and distributors to navigate the system, access critical maintenance data, and interact with their equipment more effectively.”
Enhanced Features and Functionality
The new platform introduces several new features designed to improve user experience and operating efficiency. These include:
- Remote Equipment Monitoring: Users can now remotely check the status of their machinery and send messages to their equipment. This capability enhances the ability to keep track of equipment health and address issues promptly.
- Service Tools and Parts Quotes: The platform enables users to download service tools and request personalised quotes for parts. This feature allows customers to obtain quotes from local dealers directly through the application, facilitating easier procurement and maintenance.
- Exclusive Digital Services: MY Develon also offers subscription-based access to exclusive digital services. This further enhances the value of the platform for its users.
Let’s go through some more of the benefits and features the platform offers in more detail:
Simplifying User Experience
The redesigned MY Develon platform focuses on ease of use. Customers and distributors will find that the system’s navigation has been streamlined to reduce complexity and improve accessibility. This user-centric design is intended to make the management of Develon equipment more intuitive and efficient.
“By simplifying the navigation of our system, we aim to make it more user-friendly,” the MY Develon Team member explained. “Whether you are accessing the platform via a mobile app or a web browser, our goal is to provide a seamless experience that enhances equipment management.”
Training and Support
Recognising that some customers may initially find telematics data overwhelming, Develon has invested in developing training programs to assist users in navigating the platform effectively. The company’s distributors play a crucial role in this educational effort. They use concise, streamlined training materials that help familiarise customers with the system.
“When customers purchase new machinery, our sales specialists provide essential training on telematics,” noted the MY Develon Team member. “This ensures that customers leave with a solid understanding of how to use their telematics profile and start tracking their machines immediately.”
Proactive Maintenance and Uptime Protection
One of the standout features of the MY Develon platform is its ability to send notifications when a machine requires service. This proactive approach allows distributors and customers to stay ahead of potential issues. This optimises uptime and ensures that equipment remains in peak condition.
Develon’s telematics system also includes the functionality to receive diagnostic codes from machines. This further aids in the early identification of maintenance needs. This feature helps distributors engage proactively with their customers, ensuring timely service and reducing the likelihood of unexpected equipment failures.
Industry Impact and Adoption
The introduction of the new platform reflects a broader trend in the industry toward greater adoption of telematics systems. According to Develon, more customers and distributors are recognising the benefits of telematics in managing construction equipment.
However, the company is aware that some users may be daunted by the volume of data available. To address this, Develon is committed to supporting its customers through continuous education and training.
By equipping users with the knowledge and tools needed to effectively use the platform, Develon aims to empower its clientele and maximise the benefits of its telematics services.
Looking to the Future
As Develon continues to evolve its digital offerings, MY Develon represents a major step forward in the company’s mission to lead the construction equipment industry with cutting-edge technology. The platform’s robust feature set, combined with ongoing support and training, positions the company as a forward-thinking leader in fleet management solutions.
“Our vision with MY Develon is to provide a comprehensive, user-friendly tool that meets the evolving needs of our customers,” said the MY Develon Team member. “We are dedicated to continuous improvement and innovation, ensuring that our platform remains at the forefront of digital transformation in the construction equipment sector.”
Final Thoughts
In summary, the new MY Develon platform is poised to redefine how construction equipment is managed and maintained. It will offer significant enhancements in usability, functionality, and support.
As the industry continues to embrace digital solutions, Develon’s commitment to innovation and customer satisfaction stands out as a benchmark for excellence.
